FAQ

FREQUENTLY ASKED QUESTIONS

What currency are the prices do see on the site?

Our base price is in AED

How many days it takes for an order to arrive?

we offer one type of shipping: Standard Secured Shipping (7-10 days). When we ship your order, we will provide you a tracking number, where you can check all the information regarding your order.

How do I know if my package is shipped and on its way?

Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is leaving the warehouse, you will receive another automatic email with shipping information. Feel free to reach out to inquire us your order status!

How can I track my package?

When you receive a shipping confirmation letter from us via email, simply copy the tracking number provided and paste it into our order status tracker page.

Do you offer a guarantee on your products?

If you ever received a wrong/damaged item, you can always request a resend/refund from us.

Where do your products come from?

Our products are sourced from trusted suppliers in China, where we ensure each item undergoes a thorough quality check and supplier evaluation. We are committed to providing our customers with a wide range of products that meet the highest standards of quality and reliability, ensuring satisfaction with every purchase.

How can I contact Baitique?

Please send us an e-mail to support@baitique.com and we'll back to you within 24 hours